Privacy Policy
Your privacy is important to us. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and please let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
eCig-parts.com does not share this personal information with anyone except as required by law enforcement agencies or for necessary services to complete the transaction.
Here are the types of personal information eCig-parts.com may collect and how we may use it.
What personal information we collect
- When you create a user ID or place an order, we may collect a variety of information, including your name, gender, company name, mailing address, phone number, IP and email address.
- Encrypted with SSL technology, your credit card information is processed through Authorize.net's secure server. For your protection, eCig-parts.com does not store nor retain your credit card information.
- When you recommend a product to your family and friends using the built-in auto emailer, you will be asked to enter their name and email address. eCig-parts.com does not share those name or email address you have provided with anyone.
How we use your personal information
- The personal information we collect allows us to keep you posted on eCig-parts.com's upcoming promotions and events. If you don't want to be on our VIP list, you can opt out of our newletter anytime by updating your preferences.
- From time to time, we may use your personal information to contact you, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with eCig-parts.com, you may not opt out of receiving these communications.
Collection and Use of Non-Personal Information
We also collect non-personal information - data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
- We may collect information such as language, zip code, location, and the time zone where a user logged on so that we can better understand customer behavior and improve our products, services, and advertising.
- We also may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. eCig-parts.com may use this information in our marketing and advertising services. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Cookies and Other Technologies
eCig-parts.com uses session cookies to make it easier for you to navigate our site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. For more information on cookies click here. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited. Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.
Disclosure to Third Parties
Personal information will only be used by eCig-parts.com to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Service Providers
eCig-parts.com shares personal information with companies who provide services such as delivering products to you, information processing, extending credit, or fulfilling customer orders. These companies are obligated to protect your information and may be located wherever eCig-parts.com operates.
Others
It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for eCig-parts.com to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
eCig-parts.com takes precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
eCig-parts.com uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it's transmitted over the Internet.
When you recommend an item to your family or friends, your name and email address will be revealed in their email. Please be aware when using this feature.
Integrity and Retention of Personal Information
eCig-parts.com makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Access to Personal Information
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if eCig-parts.com is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting us.
Children
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible
Third-Party Sites and Services
Applications and banners in eCig-parts.com may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. We encourage you to learn about the privacy practices of those third parties.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to eCig-parts.com employees and strictly enforce privacy safeguards within the company.
Privacy Questions
If you have questions or concerns about eCig-parts.com's Privacy Policy or data processing, please contact us.
eCig-parts.com may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.